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Question: So how do i hook up a modem?

Answer: Look in your manual for installation instructions.

I will point out that modems (almost always - both external and internal) have 2 phone jacks. One is to connect the modem to the telephone company by way of a wall jack. The other connection is for a regular phone. Don't get them backwards.


Question: I can dial - but I can't get connected.

    Answer: There could be many things contributing to this. I've talked to many people that had the cords switched and this is exactly what happened - so - check the cables again. The wall goes into the line plug on the modem. The phone plug has the cable that goes to the phone you can talk on. Check it again.
Question: I keep getting disconnected when I'm online.

    Answer: If you have call waiting you should check to make sure you are disabling this feature. Your computer should have a disable call waiting feature. Most places - if you dial *70 prior to your call it will disable call waiting for that call (again - your software should have a way to do this).
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